Contact Us
We'd love to hear from you. Reach our team for any questions, support needs, or feedback.
Menuté is proudly developed and maintained by Better Quality Assurance SRL
Operated by BetterQA · Square POS integration available now · Built for restaurants in Romania and across Europe
Email Support
For general inquiries
Sales & Demos
For pricing & demos
Business Hours
Monday to Friday
9:00 AM - 6:00 PM, Romania time
Office
Romania
Transilvaniei 202 Baciu, Cluj County
Frequently Asked Questions
What is your response time?
We respond to all inquiries within 24 hours on business days. Priority support is available for paid customers.
Do you offer live chat support?
Yes, live chat is available for paid plans Monday-Friday, 9AM-6PM Romania time.
Can I schedule a demo?
Absolutely. Email us at office@menute.ro to book a personalized walkthrough.
How can I report a bug?
Send details and screenshots to office@menute.ro and our engineers will investigate right away.
What languages do you support?
We currently support English and Romanian. Our digital menu platform can display menus in multiple languages simultaneously for international customers.
Do you offer technical support for integrations?
Yes. Square is connected today, and we help you set it up and keep it working. Clover, Toast and other POS systems are coming soon. Our quality assurance partner BetterQA tests every integration before it goes live.
Can I contact you outside business hours?
While our office hours are 9AM-6PM Romania time, Monday-Friday, you can email us anytime at office@menute.ro. We'll respond first thing the next business day.
Where is your office located?
Our office is located in Baciu, Cluj County, Romania at Transilvaniei 202. We serve restaurants throughout Romania and internationally with our digital menu solutions.
Menuté by the numbers
- Built for restaurants in Romania and across Europe
- Menus available in 2 languages: Romanian and English
- Square POS integration available now; more POS systems coming
- Hosted menus open on any phone, with no app for guests to install
- Support response within 24 hours for all plans
- QA tested by BetterQA, a Cluj-based company with 60+ engineers (BetterQA, October 2026)
Platform quality certified by BetterQA
BetterQA also provides managed testing services to other software teams.
Support availability
Our support team is available during business hours to help with any questions about digital menus, restaurant software, integrations, or quality assurance.
Alternative contact methods
Prefer a different way to reach us? We're flexible and can accommodate your preferred communication method.
- Email - primary channel: office@menute.ro, response within 24 hours
- Phone callback - request via email during business hours
- WhatsApp - available for active restaurants on our platform
- Live demo - email us for a personalized 30-minute walkthrough
- Technical urgencies - 4-hour priority response for paid customers
- POS integration support - help setting up and running the Square integration