Contact Us
We'd love to hear from you. Reach our team for any questions, support needs, or feedback.
Menuté is proudly developed and maintained by Better Quality Assurance SRL
Last updated: March 2026 · Operated by BetterQA · 7+ POS integrations supported · Restaurants across Romania and Europe
Email Support
For general inquiries
Sales & Demos
For pricing & demos
Business Hours
Monday to Friday
9:00 AM - 6:00 PM EET
Office
Romania
Transilvaniei 202 Baciu, Cluj County
Frequently Asked Questions
What is your response time?
We respond to all inquiries within 24 hours on business days. Priority support is available for paid customers.
Do you offer live chat support?
Yes, live chat is available for paid plans Monday-Friday, 9AM-6PM EET.
Can I schedule a demo?
Absolutely. Email us at [email protected] to book a personalized walkthrough.
How can I report a bug?
Send details and screenshots to [email protected] and our engineers will investigate right away.
What languages do you support?
We currently support English, Romanian, and Japanese. Our digital menu platform can display menus in multiple languages simultaneously for international customers.
Do you offer technical support for integrations?
Yes, we provide comprehensive technical support for all POS integrations including Square, Clover, and Toast. Our quality assurance partner BetterQA ensures all integrations are thoroughly tested and reliable.
Can I contact you outside business hours?
While our office hours are 9AM-6PM EET Monday-Friday, you can email us anytime at [email protected]. We'll respond first thing the next business day.
Where is your office located?
Our office is located in Baciu, Cluj County, Romania at Transilvaniei 202. We serve restaurants throughout Romania and internationally with our digital menu solutions.
Menuté by the numbers
- Used by 500+ restaurants across Romania and Europe
- Menus available in 3 languages: Romanian, English, and Japanese
- 7+ POS integrations supported: Square, iiko, and more
- 99.9% uptime guaranteed for all hosted menus
- Support response within 24 hours for all plans
- QA tested by BetterQA, a Cluj-based company with 60+ engineers
Platform quality certified by BetterQA
Support availability
Our support team is available during business hours to help with any questions about digital menus, restaurant software, integrations, or quality assurance.
Alternative contact methods
Prefer a different way to reach us? We're flexible and can accommodate your preferred communication method.
- Email - primary channel: [email protected], response within 24 hours
- Phone callback - request via email during business hours
- WhatsApp - available for active restaurants on our platform
- Live demo - email us for a personalized 30-minute walkthrough
- Technical urgencies - 4-hour priority response for paid customers
- POS integration support - full assistance for Square, Clover, Toast and more